Legal services for individuals
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Legal services for individuals

We can help with legal issues in a number of areas, including personal injuries, disputes over things you have bought, or problems at work.

Have a look to see how we can help, and how you can access our services.

Our satisfied customers

Hear about some of the problems that we have helped to solve.

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Legal services for businesses

Running a business comes with enough challenges without the added complication of legal problems.

We could help you to deal with commercial and employee disputes, as well as helping you with the setting-up of your business.

How we help businesses

We have helped many businesses with their legal issues.

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Company Overview

DAS Law is part of a group that has been helping individuals and businesses get access to justice for over 40 years.

Our legal services are designed to be appropriate for your needs, with advice that is as clear and jargon-free as possible.

DAS Law blog

Our insights can help you learn more about everyday legal issues.

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Disputes over faulty products

How DAS Law can help you

Our experienced team of dispute resolution lawyers can provide you with practical legal advice and representation if you’ve bought something that is faulty or develops a fault shortly after purchase.

If you have bought goods as a consumer these are some of the outcomes we can achieve for you:

  • Obtaining refunds for faulty goods.
  • Getting faulty goods repaired or replaced.
  • Securing a price reduction for faulty goods.
  • Compensation for damage caused as a result of the fault.

    • Important things to consider

    Here are some important things you should be aware of regarding your legal problem.

    • The Consumer Rights Act 2015 sets out the responsibilities traders have for selling goods.
    • Goods have to be of satisfactory quality and fit for their purpose.
    • If buying second-hand goods, the quality will be lower depending on the age and price.
    • The Act does not apply to private sales.
    • If you purchased the product with a credit card, you may be able to reclaim your money from the credit card company under a ‘section 75 claim’ of the Consumer Credit Act 1974.

    How much will it cost?

    If you would like DAS Law to help you with your legal dispute over a faulty product, there are a number of ways to fund your legal costs.

    Legal expenses insurance (LEI)

    If you have a commercial insurance policy this may include LEI cover. If so, your legal costs may be covered by that policy, subject to its terms and conditions. If you are unsure if your insurance policy includes LEI cover, we will check this with you.

    Personal LEI

    No legal expenses insurance

    Unfortunately we are unable to take on private instructions at the moment, and can only work with customers who have legal expenses insurance.

    What should I do next?

    If you have legal expenses insurance with DAS, please call us on the number listed in your policy.

    Alastair Greer

    Principal Associate, Solicitor

    Learn more
    Anna Rogers

    Senior Associate, Solicitor

    Learn more

    Many people are unaware of the protection and statutory rights they are legally entitled to. Retailers can sometimes exploit this lack of awareness to shirk legal responsibility to remedy situations by offering refunds, repairs or replacements.

    William Ellerton, Dispute Management

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