Disputes with builders

How DAS Law can help you

Our experienced team of dispute resolution lawyers can provide you with practical legal advice and representation if you’ve paid for building work or home improvements that fall short of what was agreed or expected.

These are some of the possible outcomes we can achieve for you:

  • A compensation payment to allow you to pay another builder to carry out remedial works.
  • Having the builder complete the works.
  • A price reduction in the work carried out.
  • Important things to consider

    Here are some important things you should be aware of regarding your dispute with a builder:

    • The Consumer Rights Act applies says that building work should be completed with 'reasonable care and skill'.
    • You can reduce the risk of a dispute by getting a detailed and fully costed quote before the work starts.
    • If the building project is a large one it is worth having a full written contract and considering employing an architect to oversee the works.

    How much will it cost?

    If you would like DAS Law to help you with your legal dispute with a builder, there are a number of ways to fund your legal costs.

    Legal expenses insurance (LEI)

    If you have a commercial insurance policy this may include LEI cover. If so, your legal costs may be covered by that policy, subject to its terms and conditions. If you are unsure if your insurance policy includes LEI cover, we will check this with you.

    Personal LEI

    No legal expenses insurance

    Unfortunately we are unable to take on private instructions at the moment, and can only work with customers who have legal expenses insurance.

    What should I do next?

    If you have legal expenses insurance with DAS, please call us on the number listed in your policy.

    Alastair Greer

    Principal Associate, Solicitor

    Learn more
    Anna Rogers

    Senior Associate, Solicitor

    Learn more

    When building works are left incomplete or badly done it can cause huge inconvenience to the home owner. But the consumer has to tread carefully as he/she can end up in breach of contract if they throw the builder off site prematurely.

    William Ellerton, Dispute Management

    Read more helpful information on the DAS Law blog

    Personal injury , Professional services disputes What to do if your dream makeover turns into a nightmare

    What rights do you have if you don’t like your new hair style? Do you still have to pay if you didn’t give you the look you wanted?

    February 2022
    Goods and services disputes , Holiday disputes , Professional services disputes , Covid-19 A summary of your consumer rights during the Covid-19 crisis

    Whilst we try and navigate the ‘new normal’ there are a number of consumer issues which are causing concern. Simon Roberts looks at everything from shopping to holidays.

    June 2020
    Professional services disputes , Property disputes How to take action over low-quality building work

    What action can you take when you have a building dispute with a rogue trader? DAS Law’s Bethan Mack takes a look at some important basics.

    October 2019
    Employment disputes , Goods and services disputes , Professional services disputes Is the customer always right when it comes to alcohol and pregnancy?

    A recent Reddit post sparked debate on personal accountability and the rights of serving staff when it comes to alcohol. Larna Mason explains what the law says.

    August 2019
    Professional services disputes , Commercial disputes Guide to making a small claims court claim

    Our guide through the process of making a claim in the small claims court, from the issuing of the N1 claim form to the appeal and enforcement.

    June 2018
    Professional services disputes , Family Educational negligence claims

    In legal terms to establish a case of educational negligence, the claimant must be able to prove three conditions.

    April 2018
    Professional services disputes , Property disputes When home improvements go wrong

    When home improvements are badly done, there are a number of ways to get things set right.

    April 2018